Consumer Action has provided comment on the review of the ACCC / ASIC Debt Collection Guideline for Collectors and Creditors.

The revised draft Guideline is a significant improvement on the existing version, especially the recognition of the need for additional protections for low-income debtors. We have made suggestions for improvements to specific sections below.

A PDF of our submission is available by clicking: ACCC / ASIC Debt Collection Guideline.

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